WE ARE WOVEN
AUTOMOTIVE
CONVENTION MAKING
INDUSTRY LEADING
MARKET DEFINING

DRIVING CHANGE IN A NEW AUTOMOTIVE ERA

Woven helps automotive retailers and manufacturers meet the challenge of delivering to today’s connected consumer.We make it easier for your customers to connect whatever day, whatever time on whatever channel they prefer. 

Woven with You, provides a seamless extension of your own business, so that you can focus on the value-add activity that will help you to grow. Empowered by an intuitive technology platform and with over 500 clients across multiple sectors, you can entrust your customers to us.

 

OUR SERVICES

PA Services 01 CALL CENTRE SERVICES ALWAYS HERE FOR YOU SO YOU NEVER MISS OUT ON AN OPPORTUNITY Customer Service 02 PRODUCT EXPERIENCE BECOMES A PART OF YOU WITH SERVICE THAT FEELS PERSONAL TO YOUR BRAND Overflow & Surge 03 CUSTOMER SERVICES WHICH IS SEAMLESS WITH YOU, OFFERING YOU CONTINUITY AND COST CONTROL Help Desk 04 HELP DESK ENSURES WE’VE GOT YOU SO YOU CAN BE CERTAIN SOMEONE WILL HELP B2B Outbound 05 B2B OUTBOUND HELPS YOU GROW, EMPOWERING YOUR SALES TEAMS TO CONVERT

IN SUMMARY

24/7

Keep your dealership
open 24/7

98.6%

calls answered
in 3 rings

FULLY TRAINED

Trained to ensure
great service

QUALITY LEADS

leads that are ready
to convert into sales

THE CHANGING SHAPE OF AUTOMOTIVE

People want the dealer experience from their home. A recent study shows that 46 out of 100 U.K. car shoppers plan to visit a dealership within one month of lockdown restrictions being lifted, and half of these shoppers would visit within two weeks.

 

Despite dealerships still playing a critical role in the car buying process, an emerging trend is that there is a clear appetite for online options with car delivery. More than 90% of U.K. car shoppers research online, and we’re now seeing the full vehicle buying journey — through purchase and delivery — follow a similar trajectory. Here at Woven we can help ensure you are there when your customers are online.

WANT TO START YOUR JOURNEY TO DELIVERING CUSTOMER EXCELLENCE?

GET IN TOUCH WITH ONE OF OUR AUTOMOTIVE EXPERTS FOR A FREE NO OBLIGATION CONSULTATION






WHAT OUR CLIENTS SAY ABOUT US

YOUR QUESTIONS
ANSWERED

Are my calls answered by real people?

Yes. At Woven we believe real people having real conversations is vital to building strong relationships in business. That’s why it will always be a real person answering your calls.

Can I Keep my existing number?

Yes. You simply set up a divert to a new number we provide you with and all the calls to your existing number will come through to us.

Some of my calls are not straight forward, how do I know you will get the right info?

We talk with you about what you need to get out of each call and will build you a bespoke script based on the information you give us. You can make as many changes as you need to your script to make sure we get it right.